What a listing agent does
179 ways to help you.
Every detail. Handled.
Selling is more than a sign and a lockbox. Here is the work behind your sale, from the first market comparison through the final closing statement.
179 tasks across 12 categories
Research & pricing1–22
- 001Task 1: Make appointment with seller for listing presentation
- 002Task 2: Send seller a written or e-mail confirmation of listing appointment and call to confirm
- 003Task 3: Review pre-appointment questions
- 004Task 4: Research all comparable currently listed properties
- 005Task 5: Research sales activity from Local MLS Broker Marketplaces and public records databases
- 006Task 6: Research Average Days on Market for property of this type, price range, and location
- 007Task 7: Download and review property tax roll/assessor information
- 008Task 8: Prepare preliminary Comparable Market Analysis (CMA) to establish fair market value
- 009Task 9: Obtain copy of subdivision plat/ complex lay-out
- 010Task 10: Research property’s ownership and deed type
- 011Task 11: Research property’s public record information for lot size and dimensions
- 012Task 12: Research and verify legal description
- 013Task 13: Research property’s land use coding and deed restrictions
- 014Task 14: Research property’s current use and zoning
- 015Task 15: Verify legal names of owner(s) in county’s public property records
- 016Task 16: Prepare listing presentation package with above materials
- 017Task 17: Perform exterior Curb Appeal Assessment of subject property
- 018Task 18: Compile a formal file on property
- 019Task 19: Confirm current public schools and explain impact of schools on market value
- 020Task 20: Review listing appointment checklist to ensure all steps and actions are completed
- 021Task 21: Review Obsolete Property Rehabilitation Act (OPRA) Report from Township for all permitted records
- 022Task 22: Add client into your database
Your listing consultation23–36
- 023Task 23: Give seller an overview of current market conditions and projections
- 024Task 24: Tour property
- 025Task 25: Review agent’s and company’s credentials and accomplishments in the market
- 026Task 26: Present company’s profile and position or niche in the marketplace
- 027Task 27: Present preliminary CMA to seller, including comparable properties, sold properties, current listings, and expired listings
- 028Task 28: Offer pricing strategy with updates to CMA based on tour of home and updates, upgrades professional judgment, and current market conditions
- 029Task 29: Discuss goals with seller to market effectively
- 030Task 30: Explain market power and benefits of Local MLS Broker Marketplaces
- 031Task 31: Explain market power of web marketing, IDX and REALTOR.com
- 032Task 32: Explain the work you do behind the scenes and your availability on weekends
- 033Task 33: Explain role in screening for qualified buyers and protect seller from curiosity seekers
- 034Task 34: Present and discuss strategic master marketing plan
- 035Task 35: Explain transaction/agency brokerage relationship
- 036Task 36: Review and explain all clauses in listing contract and addendum, then obtain seller’s signature once property is under listing agreement
Property details & preparation37–76
- 037Task 37: Review current title information
- 038Task 38: Gather square footage/measure overall and heated square footage as required
- 039Task 39: Measure interior room sizes
- 040Task 40: Confirm lot size via owner’s copy of certified survey, if available
- 041Task 41: Note all unrecorded property liens, agreements, easements
- 042Task 42: Obtain house plans, if applicable and available
- 043Task 43: Review house plans and make copy
- 044Task 44: Prepare showing instructions for buyers’ agents and showing times with seller
- 045Task 45: Discuss possible buyer financing alternatives and options with seller
- 046Task 46: Review current appraisal if available
- 047Task 47: Identify Homeowner Association manager if applicable
- 048Task 48: Verify Homeowner Association Fees with manager—mandatory or optional, plus fees
- 049Task 49: Order copy of Homeowner Association bylaws, if applicable
- 050Task 50: Research electricity availability, supplier’s name, and phone number
- 051Task 51: Have utility companies provide average utility usage from last 12 months of bills
- 052Task 52: Research and verify city sewer/septic tank system
- 053Task 53: Calculate average water fees or rates from last 12 months of bills
- 054Task 54: Confirm well status, depth and output from Well Report
- 055Task 55: Natural Gas: Research/verify availability, supplier’s name, and phone number
- 056Task 56: Verify security system, current terms of service and whether owned or leased
- 057Task 57: Verify if seller has transferable Termite Bond
- 058Task 58: Ascertain need for lead-based paint disclosure
- 059Task 59: Prepare detailed list of property amenities and assess market impact
- 060Task 60: Prepare detailed list of property’s inclusions and conveyances with sale
- 061Task 61: Compile list of completed repairs and maintenance items
- 062Task 62: Send vacancy checklist to seller if property is vacant and register the property with the township if it is vacant or a rental home
- 063Task 63: Explain benefits of Homeowner Warranty to seller
- 064Task 64: Assist sellers with completion and submission of Homeowner Warranty Application
- 065Task 65: Place Homeowner Warranty in property file for conveyance at time of sale
- 066Task 66: Have extra key made for lockbox and one for your file
- 067Task 67: Verify if property has rental units involved.
- 068Task 68: If the property does have rental units, make copies of all leases for retention in listing file
- 069Task 69: Verify all rents and deposits
- 070Task 70: Inform tenants of listing and discuss how showings will be handled
- 071Task 71: Arrange for installation of yard sign
- 072Task 72: Complete new listing checklist
- 073Task 73: Review curb appeal assessment and provide suggestions to improve saleability
- 074Task 74: Review interior décor assessment and suggest changes to shorten time on market
- 075Task 75: Load listing into transaction management software program
- 076Task 76: Prepare Local MLS Broker Marketplaces Profile Sheet
Launch & showings77–85
- 077Task 77: Enter property data from Profile Sheet into Local MLS Broker Marketplaces Database
- 078Task 78: Proofread Local MLS Broker Marketplaces database listing for accuracy— including proper placement in map
- 079Task 79: Add property to company’s active listings list
- 080Task 80: Provide seller copies of the listing agreement and Local MLS Broker Marketplaces Profile Sheet within 48 hours or within the time period of Local MLS Broker Marketplace guidelines
- 081Task 81: Take additional photos for upload into Local MLS Broker Marketplaces and use in fliers
- 082Task 82: Create print and internet ads with seller’s input
- 083Task 83: Coordinate showings with owners, tenants, and other agents.
- 084Task 84: Return all calls
- 085Task 85: Install electronic lock box if authorized. Program agreed-to showing times
Marketing & feedback86–108
- 086Task 86: Prepare mailing and contact list
- 087Task 87: Generate mail-merge letters to contact list
- 088Task 88: Order Just Listed labels and reports
- 089Task 89: Prepare fliers and feedback reports
- 090Task 90: Review comparable Local MLS Broker Marketplaces regularly to ensure property remains competitive
- 091Task 91: Prepare property marketing brochure for seller’s review
- 092Task 92: Arrange for printing or copying of marketing brochures or fliers
- 093Task 93: Place marketing brochures in all company agent mailboxes
- 094Task 94: Upload listing to company and agent Internet site, if applicable
- 095Task 95: Mail out Just Listed notice to all neighborhood residents
- 096Task 96: Advise network referral program of listing
- 097Task 97: Provide marketing data to buyers through international relocation network buyers
- 098Task 98: Provide marketing data to buyers coming from referral network
- 099Task 99: Provide Special Feature cards for marketing, if applicable
- 100Task 100: Submit ads to company’s participating internet real estate sites
- 101Task 101: Price changes conveyed promptly to all internet groups
- 102Task 102: Reprint/supply brochures promptly as needed
- 103Task 103: Feedback e-mails sent to buyers’ agents after showings
- 104Task 104: Review weekly market study
- 105Task 105: Discuss with sellers any feedback from showings to determine if changes are needed
- 106Task 106: Set up marketing reports on showing-time application and company website
- 107Task 107: Place regular weekly update calls to seller to discuss marketing and pricing
- 108Task 108: Promptly enter price changes in the Local MLS Broker Marketplaces database
Offers & negotiation109–120
- 109Task 109: Receive and review all Offer to Purchase contracts submitted by buyers’ agents
- 110Task 110: Evaluate offer(s) and prepare a net sheet for the owner for comparison purposes
- 111Task 111: Explain merits and weakness of each offer to sellers
- 112Task 112: Contact buyers’ agents to review buyer’s qualifications and discuss offer
- 113Task 113: Deliver Seller’s Disclosure to buyer upon request and prior to offer if possible. Upload to the Local MLS Broker Marketplaces additional documents at time of listing
- 114Task 114: Confirm buyer is pre-qualified by calling loan officer
- 115Task 115: Obtain buyers’ pre-qualification letter from loan officer if not submitted with offer
- 116Task 116: Negotiate all offers per seller’s direction on seller’s behalf, set time limit for loan approval and closing
- 117Task 117: Prepare and convey counteroffers, acceptance or amendments to buyer’s agent
- 118Task 118: Create excel spreadsheets for easy review on multiple bids
- 119Task 119: Email or send copies of contract and all addendum’s to the closing attorney or title company
- 120Task 120: When Offer to Purchase contract is accepted, deliver to buyer’s agent
Under contract121–131
- 121Task 121: Record and promptly deposit buyer’s earnest money in escrow account
- 122Task 122: Disseminate under-contract showing restrictions as seller requests
- 123Task 123: Deliver copies of fully signed Offer to Purchase contract to seller
- 124Task 124: Deliver copies of Offer to Purchase contract to lender
- 125Task 125: Provide copies of signed Offer to Purchase contract for office file
- 126Task 126: Advise seller of additional offers submitted between contract and closing
- 127Task 127: Change status in Local MLS Broker Marketplaces to Sale Pending
- 128Task 128: Update transaction management program to show Sale Pending
- 129Task 129: Provide credit report information to seller if property will be seller- financed
- 130Task 130: Assist buyer with obtaining financing, if applicable, and follow-up as necessary
- 131Task 131: Coordinate with lender on discount points being locked in with dates
Inspections & financing132–143
- 132Task 132: Deliver unrecorded property information to buyer
- 133Task 133: Order septic system inspection, if applicable
- 134Task 134: Receive and review septic system report, and assess any possible impact on sale
- 135Task 135: Deliver copy of septic system inspection report lender and buyer
- 136Task 136: Deliver Well Flow Test Report copies to lender and buyer, and property listing file
- 137Task 137: Verify termite inspection ordered
- 138Task 138: Verify mold inspection ordered, if required
- 139Task 139: Confirm verifications of deposit and buyer’s employment have been returned
- 140Task 140: Follow loan processing through to the underwriter
- 141Task 141: Add lender and other vendors to your management program so agents, buyer, and seller can track progress of sale
- 142Task 142: Contact lender weekly to ensure processing is on track
- 143Task 143: Relay final approval of buyer’s loan application to seller
Home inspection & repairs144–150
- 144Task 144: Coordinate with seller for buyer’s professional home inspection
- 145Task 145: Review home inspector’s report
- 146Task 146: Enter completion into transaction management tracking program
- 147Task 147: Explain seller’s responsibilities, and recommend an attorney interpret any clauses in the contract
- 148Task 148: Ensure seller’s compliance with Home Inspection Clause requirements
- 149Task 149: Assist seller with identifying contractors to perform any required repairs
- 150Task 150: Negotiate payment, and oversee all required repairs on seller’s behalf, if needed
Appraisal151–153
- 151Task 151: Schedule appraisal
- 152Task 152: Provide to appraiser any comparable sales used in market pricing
- 153Task 153: Follow-up on appraisal
Escrow & closing154–174
- 154Task 154: Enter completion into transaction management program
- 155Task 155: Assist seller in questioning appraisal report if it seems too low
- 156Task 156: Get contract signed by all parties
- 157Task 157: Coordinate closing process with buyer’s agent and lender
- 158Task 158: Update closing forms and files
- 159Task 159: Ensure all parties have all forms and information needed to close the sale
- 160Task 160: Select location where closing will be held
- 161Task 161: Confirm closing date and time, and notify all parties
- 162Task 162: Assist in solving any title problems or in obtaining death certificates
- 163Task 163: Work with buyer’s agent in scheduling buyer’s final walk-thru prior to closing
- 164Task 164: Double check all tax, homeowners’ association dues, utility, and applicable prorations
- 165Task 165: Request final closing figures from closing agent (attorney or title company)
- 166Task 166: Receive and carefully review closing figures to ensure accuracy of preparation
- 167Task 167: Confirm buyer and buyer’s agent have received title insurance commitment
- 168Task 168: Provide homeowners warranty for availability at closing
- 169Task 169: Forward closing documents to absentee seller as requested
- 170Task 170: Review documents with closing agent (attorney)
- 171Task 171: Coordinate closing with seller’s next purchase, and resolve any timing problems
- 172Task 172: Have a no-surprises closing so seller receives a net-proceeds check at closing
- 173Task 173: Refer sellers to one of the best agents at their destination, if applicable
- 174Task 174: Change Local MLS Broker Marketplaces status to Sold. Enter sale date, price, selling broker, etc.
After closing175–179
- 175Task 175: Share the warranty paperwork for claims in the future
- 176Task 176: Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
- 177Task 177: Respond to any calls and provide any information required from office files
- 178Task 178: If a rental, verify all deposits and prorated rents are reflected accurately on the closing statement
- 179Task 179: Close out listing in your management program
Services depend on your property and transaction. Items such as wells, septic systems, rentals and HOA documents apply where relevant.
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